Message Handling - Online Course

Información
Reception Academy
Online
Curso
You will learn how to take a message in a professional manner using message templates, which in turn can be transferred to the appropriate computer programme such as Opera PMS. A quién va dirigido This exciting online training course on message handling is ideal for anyone that works in a service environment wanting to improve their skills or planning to start a career in the hospitality industry. Requisitos Access to a computer and the internet. Temario completo de este curso This online course enables you to navigate through previous slides in order to listen to consations and instructions as many times as you find necessary. The online course also allows you to print material directly from the learning system. Featuring professional audio voice-os the user can listen to a native English speaker, further improving their English language skills when communicating. All our courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the user. Topics coed in the Message Handling Online Course: • How to take a message professionally • Using message templates • Transferring messages into a hotel computer programme such as Opera PMS • How to handle difficult situations • How to take a message at the desk más
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